The spa service provider’s primary responsibility is to perform exceptional spa therapies in accordance with Amp’s protocols in a customer service oriented environment. Duties include retail sales and home care recommendations, marketing and recruitment, dispensary, treatment room and equipment maintenance, laundry and administrative duties.
Full job description:
Knowledge, Skills, Abilities and Attitude:
• Graduate of accredited program in your field
• Licensed in State, City and/or County necessary
• Excellent verbal communication skills
• Professional, team oriented individual
• Talented service provider
Responsibilities:
• The spa therapist must meet all standards of performance and supports/assists other department staff members in meeting standards as well.
• Spa Etiquette and Professionalism
• Customer Service
• Time & Attendance
• Client Retention Rate
• Retail Sales: Service Sales Ratio
• Strives to minimize product usage, shrinkage and waste through dispensary maintenance
• General administrative duties
• Light housekeeping duties
• Monthly employee and/or marketing meetings
• Home Care recommendation & Work Ticket utilization
• Thank You Card administration
• Dress Code adherence
• Laundry maintenance
