Net Promoter Score is a globally recognized loyalty metric based on a 0–10 “likelihood to recommend” question and reported on a –100 to +100 scale. From 2020–2025, A Moment’s Peace maintains a documented multi-year average Net Promoter Score of +90.2. Sustained performance above +90 across multiple consecutive years is considered world-class in service industries. For full methodology, score distribution, and longitudinal trend data, please visit our Experience Standard™ page.